One of the most common challenges experienced by small to medium-sized business managers is how to cost-effectively support and manage their IT infrastructure so that it reliably meets their business needs.

Typically, SME business managers do not have the expertise to do this themselves and yet employing dedicated in house resources with the required experience can add significantly to business overheads.

On the other hand, many SME’s have had a bad experience with backyard IT consultants who have promised much and delivered little, yet they are too small to get effective or affordable outsourced support from the major vendors.